Recording Historical Payments During Migration

Last updated: August 21, 2026

If you're migrating from another EMR and need to document historical payments without processing new transactions:

  1. Create the CMS-1500 form in the patient's chart for the historical appointment date with appropriate CPT codes and fees

  2. Go to Billing → Payments → Invoices and find or create the invoice for that date of service

  3. Click the three dots (•••) → "Record Outside Payment"

  4. Enter the payment amount and select the payment type (Insurance, Cash, Check, or Other)

  5. Add notes indicating this payment was from your previous EMR

Important: "Record Outside Payment" only documents that payment was received through another method — it does NOT charge the patient's card.

Best Practice: Work down outstanding balances in your previous EMR system rather than collecting them through Osmind to avoid confusion. Use Chart Alerts or Patient Notes in Quick View to document any balances patients still owe from the old system.